Welcome to BloomBabe’s FAQ section! We’ve compiled answers to common questions about our premium babywear collections, delivery services, and shopping experience. Can’t find what you’re looking for? Our customer care team is always happy to help at [email protected].

About BloomBabe

Who is BloomBabe for?
BloomBabe caters to parents and gift-givers who appreciate premium-quality baby clothing and accessories (0-24 months). Our collections are perfect for:
  • Parents seeking stylish, comfortable everyday wear
  • Those shopping for special occasions like christenings
  • Customers who value boutique-quality garments with attention to detail
  • International shoppers looking for British-designed babywear
What makes BloomBabe products special?
Our Manchester boutique selects only the finest babywear that combines:
  • Premium fabrics for delicate skin
  • Thoughtful designs with practical features
  • Coordinated outfits and gift sets
  • Classic styles with contemporary touches
  • Carefully curated collections from bodysuits to dress sets

Ordering & Account

How do I place an order?
Simply browse our collections, select your items, and proceed through our secure checkout. We accept:
  • Visa
  • MasterCard
  • JCB
  • PayPal
Can I modify or cancel my order?
We process orders quickly to ensure prompt delivery. If you need to modify or cancel your order, please contact us immediately at [email protected]. We’ll do our best to accommodate your request if your order hasn’t yet been processed for dispatch.

Delivery Information

What are my delivery options?
We offer two shipping methods:
  1. Standard Shipping (£12.95): Via DHL/FedEx (10-15 business days after dispatch)
  2. Free Shipping: For orders over £50 via EMS (15-25 business days after dispatch)
All orders are processed within 1-2 business days from our Manchester boutique.
Do you ship internationally?
Yes! We ship worldwide except to some remote areas and parts of Asia. International customers should note:
  • Customs fees may apply (customer responsibility)
  • Delivery times may vary during peak periods
  • All packages require signature upon delivery
For special occasions, we recommend ordering at least 4 weeks in advance.
How can I track my order?
All orders include tracking:
  • Standard Shipping: Detailed tracking via DHL/FedEx
  • Free Shipping: Basic tracking via EMS
You’ll receive tracking information once your order is dispatched.

Returns & Exchanges

What is your return policy?
We want you to be completely happy with your BloomBabe purchase. You may return items within 15 days of receipt, provided they are:
  • In original condition with tags attached
  • Unwashed and unworn
  • In original packaging
Please contact us at [email protected] to initiate a return.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the return is due to our error. We recommend using a trackable shipping method as we cannot be responsible for lost return packages.

Product Care

How should I care for BloomBabe garments?
To maintain the quality of your baby’s clothing:
  • Always check individual care labels
  • Wash similar colors together in cool water
  • Use mild detergent
  • Line dry or tumble dry on low heat when possible
  • Iron on low heat if needed
Proper care will keep your baby’s outfits looking their best for longer.
Still have questions? Our Manchester-based customer care team is here to help! Contact us at [email protected] and we’ll respond within 1 business day. Thank you for choosing BloomBabe for your little one’s wardrobe!