Term and Conditions

Welcome to BloomBabe Cloth Store! These Terms and Conditions outline the rules and regulations for using our website (babysuitwear.com) and purchasing our premium babywear products.

1. Our Store

BloomBabe Cloth Store is a UK-based online retailer specialising in high-quality baby clothing and accessories. Our product range includes:

• Baby clothing (babygrows, bodysuits, cardigans, dresses)
• Baby accessories (changing bags, hats, bonnets, hair accessories)
• Gift sets and clothing sets
• Feeding accessories

We serve customers worldwide, excluding certain Asian countries and remote locations due to shipping restrictions.

2. User Responsibilities

When using our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order
• Not use our website for any unlawful purpose or in any way that might harm the website or its users
• Not attempt to gain unauthorised access to our systems or other users’ accounts
• Be responsible for maintaining the confidentiality of your account credentials
• Ensure all persons who access our website through your internet connection are aware of these terms

3. Product Information

3.1 Product Descriptions

We make every effort to ensure our product descriptions, images, and specifications are accurate. However:

• Colours may appear slightly different due to monitor settings
• Actual product sizes may vary slightly from measurements provided
• Product availability is subject to change

3.2 Age Recommendations

All age recommendations provided are guidelines only. We recommend checking measurements carefully before ordering.

4. Orders and Payments

4.1 Placing an Order

By placing an order, you:

• Offer to purchase a product at the price stated (including VAT where applicable)
• Confirm all information provided is accurate
• Have sufficient funds to cover the purchase

We reserve the right to refuse or cancel any order at our discretion.

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely through our payment gateway partners.

4.3 Pricing

All prices are in GBP (£). We reserve the right to adjust prices at any time, though this will not affect orders already placed.

5. Shipping and Delivery

5.1 Processing Time

Orders are typically processed within 1-2 business days (excluding weekends and holidays).

5.2 Shipping Options

We offer two shipping methods:

• Standard Shipping (£12.95): Via DHL or FedEx, delivered within 10-15 business days after dispatch
• Free Shipping: For orders over £50 via EMS, delivered within 15-25 business days after dispatch

Delivery times are estimates and may vary depending on customs processing in your country.

5.3 Delivery Restrictions

We currently cannot ship to some Asian countries and remote locations. If your location is restricted, we will notify you and cancel the order.

6. Returns and Refunds

6.1 Return Policy

We accept returns and exchanges for most items within 15 days of delivery, provided they are:

• In original condition with all tags attached
• Unwashed and unworn
• In the original packaging

6.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

• Baby bonnets
• Caps
• Hair accessories
• Feeding accessories

These items may only be returned if they are faulty.

6.3 Return Process

To return an item:

1. Contact our customer service at [email protected] within 15 days of receiving your order
2. Wait for approval and return instructions
3. Package the item securely in its original packaging
4. Ship to: BloomBabe Cloth Store Returns, 29 Liverpool Rd, Manchester, GB M2V 5PI

You are responsible for return shipping costs unless the item is faulty.

6.4 Refunds

Refunds will be:

• Processed within 3-5 business days of receiving the return
• Credited to your original payment method
• Issued in GBP (exchange rate fluctuations may affect the amount received)

Shipping costs are non-refundable unless the return is due to our error.

7. Intellectual Property

All content on our website, including:

• Text
• Graphics
• Logos
• Images
• Product designs

is the property of BloomBabe Cloth Store or our licensors and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, or create derivative works from any content without our express written permission.

8. Liability Limitations

8.1 Product Use

While our products meet all applicable safety standards, we are not liable for:

• Any injury or damage resulting from improper use of our products
• Any consequential or incidental damages arising from product use

8.2 Website Use

We strive to keep our website available and functioning properly, but we cannot guarantee:

• Continuous, uninterrupted access
• Freedom from viruses or other harmful components

9. Privacy

Your privacy is important to us. Please see our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Changes to These Terms

We may update these Terms and Conditions periodically. The updated version will be posted on our website with a new “Last Updated” date.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]
Postal Address: BloomBabe Cloth Store, 29 Liverpool Rd, Manchester, GB M2V 5PI